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Made for Maids: The Use of Mobile Phones by Maids in Urban Morocco
Abstract
In nearly one decade of mobile phone commercial viability, more than two thirds of the Moroccan population has leapfrogged from no telephone ownership to ownership of mobile phones. This staggering rate of mobile phone penetration underscores the degree to which it has become part of everyday routines and has been tinkered with to serve various communicative and social needs regardless of time and space constraints. Based on ethnographic research among maids and other urban laborers, I argue that mobile telephony is a resource for human agency and action, not jut a force for culture change in itself. Second, I contend that mobile phone use has resulted in higher revenues by enlarging the circle of economic activity and by enabling supplementary informal income-generating possibilities. Third, I explore ways in which the mobile phone has allowed maids not only to bridge the urban-rural divide but also to escape the suffocating and confining conditions of their work place. Finally, I provide a theoretical framework for a better understating of the transformative qualities of mobile telephony.
Discipline
Anthropology
Geographic Area
Morocco
Sub Area
Information Technology/Computing